Barque Eagle Division

Useful resources for foreign residents and visitors in Japan

• Tokyo Metropolitan Government’s “Tokyo Coronavirus Support Center for Foreign Residents (TOCOS)” multilingual hotline
  – Available in Simple Japanese, English, Chinese, Korean, Vietnamese, Nepali, Indonesian, Tagalog, Thai, Portuguese, Spanish, French, Khmer, and Burmese, 10 a.m. to 5 p.m. on weekdays except national holidays. 
  0120-296-004 (toll free)
  https://www.seikatubunka.metro.tokyo.lg.jp/chiiki_tabunka/tabunka/tabunkasuishin/0000001452.html
  
  
• AMDA Medical Information Center’s “Multilingual Consultation Service”
  – Available in Simple Japanese and English, 10 a.m. to 4 p.m. on weekdays. Also available in Chinese, Korean, Portuguese, Spanish, Tagalog, Thai, and Vietnamese on designated weekdays. Check schedule here.
  03-6233-9266 
• Tokyo Metropolitan Government’s COVID-19 info
  https://stopcovid19.metro.tokyo.lg.jp/en/
• Tokyo Metropolitan Government hotline
  https://stopcovid19.metro.tokyo.lg.jp/en/contacts
  – Available in English, Chinese, Korean and Japanese, 9 a.m. to 10 p.m. (including weekends and holidays)
  0570-550571
  – Available via fax for those with hearing impairments
  03-5388-1396
• Japan National Tourism Organization’s “Guide for when you are feeling ill”
  – Multilingual clinic/hospital search available in English, Korean, Simplified Chinese, Traditional Chinese, Japanese
  https://www.jnto.go.jp/emergency/eng/mi_guide.html
• JNTO’s “Japan Visitor Hotline“
  https://www.japan.travel/en/plan/hotline/
  – Available in English, Chinese, Korean and Japanese 24 hours a day
  050-3816-2787 
  +81-50-3816-2787 (from overseas)
• Japan’s health ministry hotline
  – Available in Japanese only, 9 a.m. to 9 p.m.
  0120-565653
• World Health Organization’s “Q&A on coronaviruses“
  https://www.who.int/news-room/q-a-detail/q-a-coronaviruses